Our Promise To You | Oatlands Dental Lounge

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Patients must be able to trust their dental professional. To justify that trust, we have a duty to maintain an excellent standard of practice and care. To maintain the highest standards of excellence, we echo the oath taken upon graduating as Dentists.

We will:

Make the care of our patients our first concern; treat every patient politely and considerately; and have respect for patients’ dignity and privacy. We treat our patients the way we ourselves would like to be treated.
Listen to patients, respect their views, and give information in a way that is easily understood.
Respect the right of our patients to be involved fully in decisions about their care.
Make sure that personal beliefs do not prejudice a patients care.
Act quickly to protect patients from risks.
Keep our professional knowledge and skills up to date and recognise the limits of our professional competence.
Be honest and trustworthy and respect and protect confidential information.
Never discriminate unfairly against our patients or colleagues and be prepared always to justify our actions to them.
Work with colleagues in ways which best serve patients’ interests.