We will:

• Make the care of our patients our first concern; treat every patient politely and considerately; and have respect for patients’ dignity and privacy. We treat our patients the way we ourselves would like to be treated.
• Listen to patients, respect their views, and give information in a way that is easily understood.
• Respect the right of our patients to be involved fully in decisions about their care.
• Make sure that personal beliefs do not prejudice a patients care.
• Act quickly to protect patients from risks.
• Keep our professional knowledge and skills up to date and recognise the limits of our professional competence.
• Be honest and trustworthy and respect and protect confidential information.
• Never discriminate unfairly against our patients or colleagues and be prepared always to justify our actions to them.
• Work with colleagues in ways which best serve patients’ interests.